Privacy Policy

Last updated: 6/12/2026

1. Information We Collect

We collect information you provide directly to us when you book a service, including:

• Name and contact information (email, phone number)
• Pickup address
• Payment information (processed securely through our payment provider)
• Details about the items being picked up and their destinations
• Images or QR codes necessary for processing returns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our pickup and drop off services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who need access to such information to carry out work on our behalf (e.g., payment processors)
• Shipping carriers and retailers, only to the extent necessary to process your specific returns or shipments

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@reverseit.com.